School Transport Pass Terms and Conditions

Pupils who pay for Home to School Transport

Conditions of Sale

Concessionary Passes for travel to school

York Pullman will sell seats to pupils who are not eligible for free home to school transport. You can purchase an annual mobile ticket for travel and these are paid for using staged payments starting in September.  The ticket is issued as a QR code to the pupil’s mobile phone or there are options for a printed version.

Should transport later not be required, this payment can be cancelled up to the first day of term and any appropriate refund can be issued (transaction fee applies) and the QR code will also be cancelled.

If you require cancellation you must notify us via email at schools@yorkpullmanbus.co.uk in the first instance and your current account balance will be reviewed – if notification is not received, York Pullman Bus Ltd reserve the right to continue to charge for the seat until notification has been made and the students QR Code cancelled.

All passes are issued on the condition that this travel concession can be withdrawn in the event of poor behavior or failure to continuing to make payment. Where a payment has been missed, a transaction fee will be added and we will make three attempts to collect payment after which we will cancel the travel ticket without further notice.

Our behavioral expectations can be found here: Guide to school transport

If travel is withdrawn and a student attempts to travel with a voided QR code, travel will be refused.

 

North Yorkshire Concessionary Passes:

North Yorkshire Council are responsible for the selling and issue of passes in their catchment area. 

 

Pupils Eligible for Free Home to School Transport

City of York Council Catchment Area

The eligibility of free home to school transport is determined by the City of York Council according to their Policy. Queries regarding eligibility should be to the City of York Council in the first instance. Please see their website for more details.

York Pullman are responsible for the allocation of pupils to buses and the issue of passes

We aim to distribute new passes to current primary school of a pupil between May half term and the end the academic year.

North Yorkshire Council Catchment Area

The eligibility of free home to school transport is determined by North Yorkshire Council according to their Policy.  The Council are also responsible for the allocation of spaces, and the issue of passes are processed. Please see the council’s website for more details and contact them directly.

(If you are unsure which catchment you may be – please see our current timetables)

Privacy and Information Notice

By completing this form, you are giving York Pullman explicit consent to process personal details in order to provide your child with a bus pass.  We will not pass these personal details on to any other organisation or re-use them for any other purpose.  We will securely retain this information for accounting and auditing purposing only.  For further information read the Privacy Policy on our website.

 

Allergens

York Pullman does not accept any responsibility for allergens that may have been brought onto vehicles by any person.  Most of our services are open to anyone who pays a fare, so we are unable to control whether any or all known allergens including nuts, wheat or other substances may be present on schools services.