Testimonials

We had a lovely day in Whitby and I just wanted to feed back what a fantastic driver Richard was - calm, friendly, funny and obliging, and we made excellent time in both directions. This matches the excellent customer service that I always have from you, so I just wanted to say a very big thank you to you and your drivers - it's great to know that this aspect of running the Committee and our activities is always in such good hands! Kind Regards, Nicky

Nicky

Dear Pullman, we just want to pass on a thank-you to our Bradford Hamilton driver yesterday, George. He was absolutely brilliant and we are very appreciative of his work. He was kind, compassionate and very patient - especially with the two wheelchairs and students we took with us. Please thank George on our behalf.

Tim C

I just wanted to say thank you to all involved at York Pullman for playing a part in making our special day last Saturday just perfect. The bus was everything we wanted, our guest absolutely loved it and both Lee and his conductor (I’m sorry I cannot remember his name) were both excellent and incredibly patient with us as we tried to heard people on time. The booking process and your communication were very good as well so it’s an all round thumbs up from us.

Justin

Good afternoon, I just wanted to say a big thank you to you all for your excellent service on our booking last week. My colleague who went on the trip with our customers had nothing but praise to say about your driver and how friendly and accommodating he was so please pass our thanks onto him. Kind regards, Sandra

Sandra

Hi York Pullman, Please pass on our thanks to driver Paul who took our Geography students and staff on a residential field trip to Haworth in November 2024. He was knowledgeable on the local area, he was skillful as a driver, he was helpful and he was great fun! Thank you Paul for making our field trip so much easier. Best Wishes, Suzy and staff at York St John University

Suzy

Can I just say thank you for all your help last week with our Great Rail tour. Lee is an excellent driver and everyone has commented on how good and safe he was whilst taking us to the various venues. So please pass on our thanks.

David

I’d just like to say thank you so much to Pullman bus and, in particular, our driver, Steve, for making the trip such a special one for the children. Steve was so kind and friendly to everyone and was very accommodating indeed when one of our young people had not been able to acquire any gluten free food at Alton Towers and was able to put in an extra stop for us at a service station so he could buy something gluten free on the way home. We have booked another trip with yourselves to Xscape in October and if Steve is available we would love to have him as our driver. Many thanks and best wishes Anne

Anne

Just like to say we went to Ripon Races on Saturday 17th from the Copper Beech Club on 1 of your Coaches !! Coach spot on Driver Eric was Fantastic 👍 on time and Drove professionally and great sense of humour 👏 👍 See you next time! Patrick n Jacqui

Patrick & Jacqui

We have just returned from a 3-day school visit to London and wanted to send an email praising Erwin our driver. Over the last 30 years of teaching, I have organised dozens of trips both within the UK and Europe and have never experienced such a kind and helpful driver as Erwin. To say the students adored him was an understatement! Nothing was too much trouble and Erwin regularly updated the students with facts about London. I personally believe that a successful school trip always relies on the professionalism of the coach driver and I cannot praise Erwin any higher. I would be grateful if the senior management at your company are made aware of this email and I have also passed on my thoughts to the leadership here at RGS. I will be organising another London tour next year and won't hesitate to request your services again, ideally Erwin!

Mr Cornish

I just wanted to thank you and your team for providing a great service. I particularly want to thank your bus driver for helping with an issue with the wedding car. Would you please pass on my thanks to him. We all had a super day and our guests were very impressed with the bus service too and from the venue.

Paula

I would like to express my thanks to your company for the wonderful service extended by your driver Jonathan over the weekend to me and my fellow members of the Company of Pikemen & Musketeers of the Honourable Artillery Company. Nothing was too much trouble for Jon. The driving felt very safe and everything was done so professionally. Thank you once again. I am happy for this letter to be passed to your company’s Managing Director.

Russell

Can you officially pass on my thanks and best wishes to Paul, for his excellent driving and very informative commentary whilst we were travelling around in Yorkshire on my recent Great Rail Journeys tour. His knowledge of the county was phenomenal and it was a pleasure working in partnership with him. He is a great asset for Yorkshire Pullman and I very much hope to have the opportunity of working alongside him again. Many thanks too for your organisation of our travel. It is very much appreciated.

Chris S

We just wanted to say we left you a Google review for a fantastic trip with your company, a special mention for Russell the driver, he is a credit to your company. We will most definitely use York Pullman again for our corporate events.

Mark

Dear York Pullman, I hope you are well, Just dropping you a quick email to pass on my thanks to your Driver, Paul. Paul was our driver for 3 days recently taking our group of Students to Manchester, The East Coast & London. He was brilliant with all the students and formulated a great travel plan meaning we arrived everywhere on time. Paul formulated a plan for when we arrived in London and needed to get the suitcases off the bus. He executed it superbly and the transition from bus to hotel was smooth thanks to Paul’s forward planning. If you could pass on my thanks to Paul it would be greatly appreciated. Josh

Josh

Just thought I'd pass on some feedback I received about a day visit from Harrogate to The Sam Wanamaker Theatre, London, last week: Nothing was too much hassle. They were sound lads, fitted their times around us and were more than helpful. Thank you! A great service as always

Jo S

I’m just getting in touch to pass on our thanks for transporting our students and teachers to and from our Primary School yesterday. Everything went extremely smoothly and your driver, Ken, was absolutely brilliant. Many thanks once again.

Lynne

We wanted to email you so you could pass on our thanks and gratitude to the fantastic guy who drove our children and staff to Sheffield on Monday 19th February for the Young Voices competition. He remained calm and reassuring in a very difficult situation and we are most grateful. The coach was swapped over, and the children got to their destination on time and unruffled due to his actions. He really was a super star.

Lucy C

Yesterday I travelled from Harrogate Grammar School to the Thackray museum and although this was a relatively short trip I would like to convey my thanks to both drivers, Brian and Dave. They were punctual, polite and friendly. We had a very relaxing and stress-free journey.

Jo

Hi there, As a college and a department, we really want to extend our thanks to you and particularly to your driver (whom I believe is called Dan) for all the help with our trip to Huddersfield University on Wednesday. In particular, we had a wheelchair user in the group who was a bit anxious about heading to a new place with a means of transport he wasn’t familiar with, and the driver was absolutely brilliant with him, putting him at ease and making him laugh! This definitely helped this particular student to have a good day and took all his worries away. Thanks very much once again, Keri

Keri

Both my wife and I used the No 37 bus today on separate journeys . The driver was careful, courteous and helpful. Please thank her. Malcolm.

Malcolm H

Briony and I would like to extend out thanks to Paul and Phil, our drivers on Saturday, for a really professional and friendly job. They were very accommodating and knowledgeable, interacted with the pupils and were good company. We had a super day trip, thanks in no small part to them.

Rowan

Please can we just pass on our thanks and feedback to our driver of yesterday. He was very kind, helpful and thoughtful managing the times for us with the difficulties of the busy A1079 and generally making the trip much easier for our staff. Thank you.

Karen C

I had a positive experience of this company. Myself and 9 other university course mates were taken to and from 3 different schools in Darlington everyday. The journey was from York St John University and was around an hour and a half each way. We had Dave from Tuesday to Friday who was friendly and was always on time in the right place. He made sure we were picked up when we requested and was approachable. This made our first week of placement much easier as we did not need to worry about where the bus would be or when we would be picked up. Hopefully you have a way to let him know we were all grateful for his services!

Ruth Kent

Just wanted to say that we had a lovely day and our driver was excellent. He had some tricky manoeuvres! He was very pleasant and professional and helped make the day an enjoyable one.

Chris Small

Hi there, Just want to say a quick thank you for being a part of our special day on the 1st of August. Everything ran so smoothly and everyone said how great the coaches were. Thank you for all your help. It made our day run perfectly. Natalie and Liam

Natalie and Liam

Firstly, thank you to yourselves for ferrying me across to these games whilst railway strike action has been taking place! Secondly, I just wanted to put a really good word in for driver Dan who has done the past two games too. I noted Dan saying that he has never really done the football work but Dan has taken both Saturdays on really well. Before I worked in football, I always used to travel on coach with my team as a younger lad where drivers never really had a rapport with the supporters and it was just drive there drive back. Dan developed a good, open, lighthearted relationship with supporters throughout both trips and met the needs of those when stop-offs were desired and also ensured bin bags were provided for all. Sometimes it’s the basics, but it’s good to see them being done well. Look after him! (And no, he did not slip me a tenner to say this!)

Kai Connell

Hi York Pullman. I would just like to pass on our thanks for another successful trip to Scarborough. Please will you pass on our thanks to our driver Marcus, who was very helpful and courteous. Hope to book again next year. Once again many thanks

Debbie

I just wanted to provide some positive feedback about our driver, Simon. He was fantastic! He was so helpful over the course of the two days. I would also like to personally thank him for helping me direct my partner over the phone to where I would be getting dropped off by the coach (I was the member of staff being taken back to York), and for Simon allowing me to wait on the bus until my partner arrived so I was not left alone. He is a credit to the company and we hope to use him again in the near future!

Charlotte Patrick

I just wanted to get in touch following our recent trip to London on Tuesday 11 and Wednesday 12 July, where I was lucky to be assigned the coach with Paul as our driver. I wanted to let you know that we had a superb experience with Paul. He has a really friendly approach and provided interesting information to the group about the areas we were visiting. He clearly knew the route and had taken the time to plan our drop-off and collection points and took the time to discuss these with us. He was extremely knowledgeable and was able to get us to our intended destinations in perfect time. We really valued his helpful and adaptable approach, willing to vary our proposed itinerary to benefit the group, which was reassuring and much appreciated. Paul also helped us with suggested drop-off and pick-up information for another trip taking place the following week. I know the other coach also had a problem-free experience, which again really helps our trip leaders to focus on the students and the necessary planning for a successful trip. Please pass on our thanks to Paul – he is a real asset to Pullmans.

Matt Clayton

I just wanted to email to say a big thank you for your services today. We had a coach booked to beetle bank farm for our end of year pre school trip. Your coach was on time. Your driver was thoughtful about the tricky parking when it came to loading and unloading the children and was also happy and accommodating to all. We will be in touch for future trips.

Kelly Lindon

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