Testimonials

I had a positive experience of this company. Myself and 9 other university course mates were taken to and from 3 different schools in Darlington everyday. The journey was from York St John University and was around an hour and a half each way. We had Dave from Tuesday to Friday who was friendly and was always on time in the right place. He made sure we were picked up when we requested and was approachable. This made our first week of placement much easier as we did not need to worry about where the bus would be or when we would be picked up. Hopefully you have a way to let him know we were all grateful for his services!

Ruth Kent

Just wanted to say that we had a lovely day and our driver was excellent. He had some tricky manoeuvres! He was very pleasant and professional and helped make the day an enjoyable one.

Chris Small

Hi there, Just want to say a quick thank you for being a part of our special day on the 1st of August. Everything ran so smoothly and everyone said how great the coaches were. Thank you for all your help. It made our day run perfectly. Natalie and Liam

Natalie and Liam

Firstly, thank you to yourselves for ferrying me across to these games whilst railway strike action has been taking place! Secondly, I just wanted to put a really good word in for driver Dan who has done the past two games too. I noted Dan saying that he has never really done the football work but Dan has taken both Saturdays on really well. Before I worked in football, I always used to travel on coach with my team as a younger lad where drivers never really had a rapport with the supporters and it was just drive there drive back. Dan developed a good, open, lighthearted relationship with supporters throughout both trips and met the needs of those when stop-offs were desired and also ensured bin bags were provided for all. Sometimes it’s the basics, but it’s good to see them being done well. Look after him! (And no, he did not slip me a tenner to say this!)

Kai Connell

Hi York Pullman. I would just like to pass on our thanks for another successful trip to Scarborough. Please will you pass on our thanks to our driver Marcus, who was very helpful and courteous. Hope to book again next year. Once again many thanks

Debbie

I just wanted to provide some positive feedback about our driver, Simon. He was fantastic! He was so helpful over the course of the two days. I would also like to personally thank him for helping me direct my partner over the phone to where I would be getting dropped off by the coach (I was the member of staff being taken back to York), and for Simon allowing me to wait on the bus until my partner arrived so I was not left alone. He is a credit to the company and we hope to use him again in the near future!

Charlotte Patrick

I just wanted to get in touch following our recent trip to London on Tuesday 11 and Wednesday 12 July, where I was lucky to be assigned the coach with Paul as our driver. I wanted to let you know that we had a superb experience with Paul. He has a really friendly approach and provided interesting information to the group about the areas we were visiting. He clearly knew the route and had taken the time to plan our drop-off and collection points and took the time to discuss these with us. He was extremely knowledgeable and was able to get us to our intended destinations in perfect time. We really valued his helpful and adaptable approach, willing to vary our proposed itinerary to benefit the group, which was reassuring and much appreciated. Paul also helped us with suggested drop-off and pick-up information for another trip taking place the following week. I know the other coach also had a problem-free experience, which again really helps our trip leaders to focus on the students and the necessary planning for a successful trip. Please pass on our thanks to Paul – he is a real asset to Pullmans.

Matt Clayton

I just wanted to email to say a big thank you for your services today. We had a coach booked to beetle bank farm for our end of year pre school trip. Your coach was on time. Your driver was thoughtful about the tricky parking when it came to loading and unloading the children and was also happy and accommodating to all. We will be in touch for future trips.

Kelly Lindon

Would you be able to pass this message on please. We had two of your coaches yesterday for our trip to Magna. We just wanted to say a big Thank you to James (one of your drivers), one of our children was struggling with the fact she could not open the windows on the coach. She was finding it hard to understand and James took the time to explain and show her how the air conditioning worked. This resulted in this child being able to continue with this trip and not miss out. James is a credit to your business. Thank you again.

Keeley Pallister

I just wanted to drop you a line to say that your driver Mick was absolutely fantastic on Friday. Very punctual, very pleasant, and an added bonus of a bit of a sightseeing commentary on the way to the races. Credit where credit is due, please can you pass on our thanks to him and the relative department.

Darren Mooney

Dear Joanne, we had a wonderful week in Yorkshire and we were very well looked after by our driver Tom. He was professional, punctual and very efficient; the whole itinerary went like clockwork. He also endeared himself to us all with his friendly and cheerful manner. Many thanks to the York Pullman Bus Company! Warm regards, John

John Gilbert

Just wanted to say thank you for the fantastic service received from your company. The coach was on time with the excellent service provided by David.

Dagmara

We just wanted to pass on our thanks to your driver Dawid that drove our children to Whitby yesterday. He was very friendly and accommodating to all our staff, parents and children. The teacher in charge was very impressed with him and thought he should be recognised as I know things like this often don't get passed on 😊

Kimberley Hepworth

Just wondered if I could offer some feedback from yesterday. Dan our driver was absolutely excellent. On time, professional, personable, I can’t fault him at all and I just felt I should feed this back. We’ll be looking at booking something again shortly for another racecourse after yesterday’s success - is it possible to request Dan as our driver when we do?

Tom Lakin

Just wanted to say that we were all so happy with Tony our driver this week. He is the perfect mix of professionalism and banter which we all enjoyed. Excellent driving of course. I don't know when I am back in Yorkshire on tour, I will definitely be asking for Tony

Atha

Just to say a thank you re our trip to RHS Bridgewater last Sunday. Our Driver Lee was excellent, considering one of the roads which was on the pick up destination had been closed that morning. Also on our return to Clarendon Road Boston Spa, Clifford Moor Road was still closed, so we guided him through one of the estates to Clarendon Road only to find a fire engine at the end of this road at an incident at one of the houses, so another diversion for him.

Maureen Young

The members of The Yorkshire Flower Club had a perfectly lovely day yesterday at the Garden. I would like to let you know that Tom our driver was very good. He is a most personable young man who couldn't have been more helpful to the group. The journey was very good and we made very good time in the morning and evening. Many thanks for organising the trip for us.

Gerry Sayers

Thank you for organising a very successful coach trip to Halifax for us yesterday. The coach was very comfortable and timings were perfect. In particular please pass on our sincere thanks to Mark who did an amazing job as well as being great company on the day. This is an annual event for us and I’m certain I’ll be contacting you again early next year.

Kevin

Just want to say that this Paul driver we had yesterday is the best driver I have ever had. You have many superb drivers in your staff, but Paul is just outstanding!

Rolf Egeland

Just a quick message to say thanks for helping us out for last Saturday, we had a really memorable family day. Ricky the driver was absolutely superb and a real lovely lad, couldn’t recommend him highly enough.

Richard Wilsdon

We have just returned home from a Great Rail Discoveries short break in Harrogate. For two days of the break, Erwin drove us to Whitby and the Keighley and Worth Valley Railway. On both journeys we were given wonderful information regarding local history of the places we we driving through and our destinations. His extensive knowledge is very impressive especially considering that he isn't even from the area and not even from this country initially. He is a real credit to your company and we look forward to travelling with him again on future breaks. We would be grateful if our comments could be passed on to him. Very well done.

Fay & Graham Brown

I just wanted to write an email to say thank you for your wonderful service and let you know what an excellent driver Dan was. He’s an asset to your company.

Matt

I wished to also acknowledge my sincere thanks and for it to be shared to the ‘powers that be’ for the wonderful service we received from our driver Erwin. I’m sure it is quite a regular occurrence to be honest. He shared so many fascinating facts and stories with the group and really added value to our days out. Polite, friendly etc etc and he went out of his way to assist a customer who was struggling to get off the coach in Haworth and took her and her partner to a cafe and later picked them back up. Thanks on behalf of myself and our group.

Dave Fisher

I would just like to express my appreciation to Eric who drove us yesterday to Lyme Park. The journey there was very good but the return had two lots of traffic congestion on the M62, which meant the journey took double the time it was meant to. Eric was excellent and coped very well with it all and we all appreciated his driving skills.

Alison

I just wanted to let you know that the driver - Andy - that took us to Harlow Carr last week was really lovely. He was kind and patient and very helpful. Thank you so much for a smooth booking process.

Sallie Fisher

We had a great day out to Renishaw Hall & Gardens yesterday and many thanks for your contribution to the smooth organisation of the event. Please convey our good wishes to all at the York Pullman Bus Company who were Involved, with a special thanks to Tom, our driver.

Harry Gibson

Just wanted to pass on my thanks for yesterday. Erwin was lovely to work with - friendly, cheerful and professional. Everything worked well and he was always on time to pick us up. Please pass of my thanks, as I know that sometimes the tour operators do not always pass on the feedback.

Julie - London Blue Badge Tourist Guide

We had a good trip to Derby and we would like to express thanks to Phil our driver. He is a credit to your company and we hope to see him on future excursions.

Arts Society

I just wanted to feedback my experience of our day to Liverpool today with your driver Dan. What an amazing Ambassador for York pullman. Please pass on my sincere gratitude to Dan. He was an amazing driver and made our visit even better! Lorraine

Lorraine (Ashville College)

Just to let you know that our ‘hire’ went very smoothly. Tom helped to make our day very enjoyable with his cheery greeting and careful driving. He was early to our first pick up so when everyone arrived in good time we made good time to the other pick ups. He dropped us immediately outside the venue - great for those of us who can’t walk far! Our homeward journey was equally smooth. Thank you

Lynn Cadmore

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